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povtornyy-ekzamen-faq-bot-c…/data/faq.csv
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question,answer
What is the return policy?,You can return any item within 30 days of purchase with a receipt.
How do I track my order?,Use the tracking link sent to your email after shipping.
What payment methods are accepted?,We accept credit cards, debit cards, and PayPal.
How can I contact support?,You can email support@example.com or call 1-800-123-4567.